Privacy Policy

Privacy Policy | ENZO by ARC

At ENZO by ARC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. The types of information we collect include:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely via payment gateways)

Non-Personal Information:

  • Browser Type
  • Device Type
  • IP Address
  • Pages Visited on Our Website
  • Time Spent on the Website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, fulfill transactions, and deliver products to you.
  • Customer Service: To provide customer support and respond to inquiries or concerns.
  • Marketing: To send promotional offers, updates, and news about our products and services, if you have opted-in to receive such communications.
  • Website Improvement: To improve our website’s functionality, design, and user experience.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or delivering orders. These providers are obligated to keep your information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you in advance if this happens.

4. Data Security

We implement a variety of security measures to protect your personal information. These include encryption technologies (such as SSL/TLS) to safeguard sensitive data during transmission and secure servers to store the information. While we take every precaution to ensure your data is secure, please note that no method of electronic transmission or storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, personalize content, and remember your preferences.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the website to function.
    • Performance Cookies: These help us analyze how visitors use our website.
    • Advertising Cookies: These allow us to deliver personalized ads and measure their effectiveness.

You can manage cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if any information is inaccurate.
  • Opt-Out: You may opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us directly.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal obligations or ongoing transactions).

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date” at the top.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: enzobyarc1@outlook.com
Phone: +92 301 4344440